Frequently Asked Questions
|
 |
|
|
|
| |
1. Does my district need a server?
No, InfoHandler hosts ezEdMed on our servers
in a secure environment. All server maintenance
and data backups are handled by our trained
staff. This means your district IT personnel
won't have anything to maintain.
« back to top |
| |
| |
2. Is there software that needs to be installed on each user's computer?
No, ezEdMed is completely web browser-based. All you require at your desktop
is an up to date web browser. You have the flexibility and choice of desktop
operating system (Windows, Macintosh and Linux).
« back to
top |
| |
| |
3. I’m worried about transmitting student data over the Internet. Is it secure?
Yes, we use Secure Socket Layers encryption of all data. Our Secure Sockets
Layer (SSL) software is the industry standard and among the best software
available today for secure online commerce transactions. It encrypts all
of the information, so that it cannot be read as it is transmitted over
the Internet.
« back to
top |
| |
| |
4. How do I know that the connection is secure?
Right from the log-in screen, you will be under a secure connection to
our servers. Paying attention to the link in your browser's address
bar, you will see that it is connected via https protocol, not http
(https means http secure). You also will see a solid key when using
Netscape Navigator or a closed lock when using Internet Explorer or
Safari. That means that the connection is secure.
« back to
top |
| |
| |
5. Is ezEdMed HIPAA compliant?
Yes, all transmissions are HIPAA compliant.
« back to
top |
| |
| |
6. Can I use ezEdMed at home?
Yes, since ezEdMed is a web application, as long as you have a connection to the Internet, you can use ezEdMed.
« back to
top |
| |
| |
7. Can I access ezEdMed after school hours?
Yes, ezEdMed is available 24/7/365 with the exception of infrequent scheduled
night-time maintenance.
« back to
top |
|
"We've
been using InfoHandler to successfully
bill our Medicaid services for over five years.
In that time we've found the program to be user
friendly, fast and a real time saver for therapists."
— Marjorie Bridges
Oconee School District
South Carolina
|
